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Customer Service

Customer Service

At Think Happier Thoughts, we are committed to providing the best products and customer service experience possible. Please read our customer service guidelines below.

1. No Refunds Policy
We want our customers to be happy with their purchases. However, we do not offer refunds once an order is completed. All sales are final. We encourage you to carefully review product details and specifications before completing your purchase. If you have any questions or concerns prior to placing an order, please reach out to our customer service team for assistance.

2. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at paix@thinkhappierhoughts.net We will assess the situation and offer solutions such as a replacement or store credit, based on the circumstances and in accordance with our policies.

3. Exchanges
We do not accept exchanges. However, in cases of an error on our part (e.g., incorrect item shipped), we will work to resolve the issue with a suitable solution.

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